Webnapp designs websites, ecommerce experiences, custom platforms and AI systems that help businesses move faster—with less manual work in between.
Web & Ecommerce
AI Agents
Automation
Custom Apps
Integrations
New enquiry
Intent + fit
Opportunity
Personalised
automated routing
response coverage
connected system
Years building digital products
Since 2015
Clients supported
Across industries
Projects delivered
Web, commerce & apps
Built into our capability
Not bolted on
Instead of coordinating separate design, development, ecommerce and AI vendors, you get one team that can connect the whole system.
Websites and interfaces designed around clarity, speed and conversion.
WordPress · UX · SEO
WooCommerce and Shopify systems built around how customers actually buy.
Stores · Checkout · Integrations
Agents, assistants and AI features grounded in your business context.
RAG · Agents · LLMs
Workflows connecting websites, CRM, support, inboxes and operations.
APIs · Workflow · Ops
We look for repetitive decisions, information bottlenecks and manual handoffs. Then we design the smallest useful AI-enabled system around the problem.
Web · Email · WhatsApp
Intent · Context · Confidence
Docs · Policies · CRM
Answer · Ticket · Handoff
Practical systems we can design around your team, data and existing tools.
Answers from approved knowledge, creates tickets and escalates when confidence is low.
Qualifies enquiries, enriches context, scores intent and routes opportunities automatically.
Helps teams find answers, generate reports and move work across internal systems.
Adds useful AI experiences to websites and products without turning them into chatbot demos.
Turns source material into structured drafts, repurposed assets and review queues.
Surfaces update risks, broken experiences, regressions and recurring maintenance work.
Your website, ecommerce, data and AI workflows should work together. We design the customer-facing experience and the operational layer behind it.
Customer-facing
Internal tools
AI layer
Integrations
Customer-facing experience connected to commerce and operations.
Web · Ecommerce · Integrations
Assistants and agents grounded in internal knowledge and process.
Agents · Knowledge · Automation
Purpose-built application layer for teams, data and decisions.
Apps · Dashboards · Data
We choose technology based on the job, not because every project needs the same stack.
WordPress
WooCommerce
Shopify
React
Node.js
PHP
OpenAI
LLM APIs
RAG
REST APIs
Automation
Cloud
Strategy, design, engineering and automation stay connected from the first conversation through launch and iteration.
Goals, users, data, constraints and where work is getting stuck.
User experience, workflow logic, system architecture and measurement.
Production implementation connected to the tools you already use.
Performance, prompts, automations and product experience evolve with usage.
Webnapp has been building digital products since 2015. Today that means websites, commerce, apps, integrations and practical AI working as one connected capability.
We’ll help you decide what should be designed, what should be built, and what is actually worth automating.